Question 1 1 out of 1 pointsHarvard professor Chris Argyrispromoted the concepts of espoused theories of action and theories-of-use.Espoused theories of actions reflect what people say governs their behavior,while theories-of-use reflects how they actually behave.
Question 2 1 out of 1 pointsThe autocratic management styleis most effective on:
Question 3 1 out of 1 pointsOrganizational restructuring andbusiness process reengineering are basically the same thing.
Question 4 1 out of 1 pointsThe statement “My opponentis a jelly fish” illustrates the use of a metaphor to compress a complexconcept into a simple image.
Question 5 1 out of 1 pointsBolman and Deal’s political frameoperates under the premise that:
Question 6 1 out of 1 pointsIn the Hersey-Blanchard approachto situational leadership, the S2 Coaching style of leadership is mostappropriate for employees with which of the following characteristics?
Question 7 1 out of 1 pointsMyron is very concerned for thewell-being of his team members. He does not seem to be intent on achieving theteam’s performance goal. From the managerial grid perspective, he is a:
Question 8 1 out of 1 pointsWhen organizations develop myths,the myths often focus on the origins of the organization and the heroic effortsundertaken to make the organization successful.
Question 9 1 out of 1 pointsThe metaphor that best describesthe structural frame, as defined by Bolman and Deal, is:
Question 10 1 out of 1 pointsWhich of Mintzberg’s structuralconfigurations best characterizes small, newly formed businesses?
Question 11 1 out of 1 pointsWhich of the following is not anexample of lateral coordination?
Question 12 0 out of 1 pointsThe capacity of an organizationto adjust its behavior in view of the experience it gains and theories itdevelops is called:
Question 13 1 out of 1 pointsTransformational leaders exerciseleadership largely by:
Question 14 0 out of 1 pointsThe primary source of leadershipis an individual’s position in an organization – the higher the position, thegreater the degree of leadership that is employed.
Question 15 1 out of 1 pointsMintzberg’sadhocracy structurecharacterizes machine bureaucracies.
Question 16 1 out of 1 pointsThe metaphor that best describesthe symbolic frame, as defined by Bolman and Deal, is:
Question 17 1 out of 1 pointsToday it is generallyacknowledged that autocratic leadership has no useful role to play inorganizations.
Question 18 1 out of 1 pointsDouglas McGregor’s Theory Yperspective:
Question 19 1 out of 1 pointsWhen designing an organizationalstructure, integration entails focusing on coordinating roles and units onceresponsibilities have been parceled out.
Question 20 0 out of 1 pointsToday it is generallyacknowledged that the best leaders are born leaders.
Question 21 0 out of 1 pointsAccording to Katzenbach andSmith, in their book The Wisdom of Teams, the most significant way to determinewhether a team is functioning well is to determine:
Question 22 1 out of 1 pointsThe Exchange Theory of leadershipdescribes the basis of leadership that is often found in politicalenvironments.
Question 23 1 out of 1 pointsWhich of the following is not anempowerment vehicle?
Question 24 1 out of 1 pointsAlfie Kohn holds that rewardsystems can motivate workers to increase their work efforts.
Question 25 1 out of 1 pointsThe term affirmative actionrefers to positive steps managers take in order to get projects back onschedule.
Question 26 0 out of 1 pointsDaniel Goleman’s emotionalintelligence perspective identifies empathy as an important trait found inpeople who achieve success within their organizations. People with empathy:
Question 27 0 out of 1 pointsAuthority is the ability to act.
Question 28 1 out of 1 pointsAn important process employed tomanage changing requiremen
ts is:
Question 29 1 out of 1 pointsLet’s say Barbara Gonzales hasthe soccer playing skills of the captain of the professional American soccerteam, the Kentucky Kickers. All members of this team are men. If the teamrefuses to hire Ms. Gonzales, she can make a case that it is engaging in discriminationagainst her.
Question 30 5 out of 5 pointsMatch the management theorists onthe left with the perspectives they promoted:
Question
Alfie KohnChris ArgyrisRobert GreenleafBlake and MoutonHammer and Champy
Business process reengineeringRewards rupture relationshipsEspoused theoriesServant leaderManagerialgrid
Question 31 0 out of 1 pointsIn systems analysis, the termpositive feedback refers to:
Question 32 1 out of 1 pointsHarvard Professor Chris Argyrisposits two models that reflect dramatically different assumptions aboutinterpersonal behavior in the work place. Model I assumptions hold that:
Question 33 0 out of 1 pointsIn the USA, companies arerequired to implement affirmative action programs.
Question 34 0 out of 1 pointsResearch shows that there areclearly defined traits shared by the best leaders
Question 35 0 out of 1 pointsIn defining traits of abureaucracy, Max Weber, the German sociologist included technicalqualifications (not family ties or friendship) for selecting personnel.
Question 36 1 out of 1 pointsMcGregor’s Theory Y perspectiveholds that employees typically lack motivation and have little interest intheir jobs.
Question 37 5 out of 5 pointsMatch the items on the left(structural concepts developed by Herbert Mintzberg) with the appropriate itemson the right:
QuestionSimple structureMachine bureaucracyProfessional bureaucracyDivisionalized formAdhocracy
IT project teamDepartment of EducationLaw officeHome DepotAirport gift store
Question 38 0 out of 1 pointsThe systems analysis concept ofhomeostasis refers to drawing clear delineations between a system and its environment.
Question 39 0 out of 1 pointsIn Mintzberg’s model oforganizational studctures, professors employed at universities occupy which ofhis five basic structural functions?
Question 40 1 out of 1 pointsOrganizations implement verticaland horizontal coordination to manage their work efforts. Which of thefollowing is not a feature of vertical coordination?
Question 41 1 out of 1 pointsWhich of the following scenariosmost clearly reflects a case of sexual harassment?
Question 42 0 out of 1 pointsBy the 2000s, it was generallyagreed by management experts and practitioners that bureaucracy had outlivedits usefulness.
Question 43 0 out of 1 pointsWhich of the following situationsdescribe a virtuous circle?
Question 44 1 out of 1 pointsTo be a good leader, you need tohave good managerial skills.
Question 45 1 out of 1 pointsGandhi is a good example of atransformational leader.
Question 46 0 out of 1 pointsWhich of the followingorganizations is most readily understood by using Bolman and Deal’s symbolicframe?
Question 47 1 out of 1 pointsAnti-discrimination lawsrecognize that there are some areas of activity where discrimination is notpermitted, and other areas that are not covered by the laws. For example,employers are not permitted to discriminate against people who adhere to aparticular religion if they are qualified to do a given job.Anti-discrimination law does not generally apply to:
Question 48 1 out of 1 pointsEmployment of a chain of commandstructure reflects vertical coordination.
Question 49 1 out of 1 pointsIn Maslow’s hierarchy of needs,safety needs can be exemplified by:
Question 50 1 out of 1 pointsTransactional leaders exerciseleadership largely by:
Question 51 1 out of 1 pointsA new technology that enablescompanies to track different consumer preferences among diverse groups is:
Question 52 0 out of 1 pointsOrganizational architecture isconcerned with: